Archive for the ‘Staff Interviews’ Category

LinkedIn on LinkedIn: Hiring at Scale with Recruiter



Hirji Delhonte | July 27th, 2011 | 9:00 am

Hirji DelhonteHiring in technology is tough: it’s that simple. Like many recruiters sourcing for candidates with unique skill sets, I’m always looking for ways to speed up the process without sacrificing on quality. And because I can have as many as 40 active requisitions at a time, I need not only speed, but also a real ability to scale.

Between July and August of 2010 I found myself in a sourcing dilemma. I was supporting the Web Development team here at LinkedIn, who needed to immediately fill several engineering positions to ensure an on-time delivery of essential projects. These requisitions weren’t for just any engineer: we needed experienced professionals who had object-oriented JavaScript skills, within the context of a high-traffic consumer website—a complex skill set that many web developers simply don’t possess. To make things more difficult, several other high-profile technology companies in the Bay Area were looking for that exact type of talent, so an already small candidate pool was getting smaller by the day.

Despite the daunting task, within just two months of beginning my search, I had sourced and hired five highly qualified candidates.  LinkedIn Recruiter was critical to my success, and today I wanted to share some of my takeaways from this experience.

Do Your Research

LinkedIn Recruiter works even better when you’ve done your homework upfront and can really tailor your search to the most essential skills. First, reading news related to the industry you’re sourcing for is key to your success. In technology sourcing, I use resources like the Internet and Computer Software sections on LinkedIn Today and tech blogs such as TechCrunch. Also, I’m an active member of engineering-related LinkedIn Groups (like Bay Area Software Engineers and iPhone Developers)—so I already knew some key players in the field and understood the experience that got them there.  This made my search filtering more precise, with better results.

Know Your Audience

Knowing your audience goes hand-in-hand with doing your research, and it applies to both candidates and your hiring managers. Ask yourself, “If I had this type of experience, what would interest me? What kinds of opportunities and challenges would I be looking for?” and use that messaging in your outreach to candidates.  Similarly, work closely with your hiring managers to understand what skills are essential for their open positions. Looping my hiring managers in early in the process ensured that I understood exactly what they were looking for, and kept me from pursuing candidates that weren’t a perfect fit for the role.

Use Your InMail, and Use It Effectively

For anyone already familiar with LinkedIn Recruiter, this might seem like a no-brainer, but I’m surprised to learn that some recruiters don’t use InMail as often or as effectively as they could.  Here are some of my rules of thumb:

  • InMail templates save me hours a month, and they help me keep my messaging consistent across all candidates.  However, I personalize each InMail with details pulled from the candidate’s LinkedIn profile, which I’ve found greatly increases my response rate.

  • I’ve learned that it’s really compelling to provide links or descriptions of projects the hiring team is working on in my InMails. This is especially crucial for technology sourcing, but really works for all roles.

  • Use project folders in conjunction with your InMail, and share them with your hiring managers.  It will save you both time and help with coordination.

I’d love to hear your best practices for using LinkedIn Recruiter to hire at scale—please share them in the comments section below!



 

“Jobs You May Be Interested In”? You Bet.



Jared Lucas | June 16th, 2011 | 11:29 pm

Jared LucasIn early June 2010, I logged in to LinkedIn to confirm some connection invites and I was greeted by a new site feature called “Jobs You May Be Interested In”.

As an HR professional,  I have closely followed the progress of LinkedIn and am always excited to see the rollout of new features to optimize the recruiting experience. At the time I was happily employed as a Human Resources Manager with Hewlett-Packard in San Diego, CA. I was not actively looking for a job, I found my work interesting, and I felt like I had great prospects for growth and development at HP.

At the very top of the “Jobs You May Be Interested In” tool was a listing for a Senior HR Manager at LinkedIn. I read the job description and it matched almost exactly with my experience and qualifications.  I did not think much about it, but the job posting planted a seed in my mind and I ultimately submitted a targeted cover letter and resume. A few days later I received a call from a LinkedIn recruiter and started the process. One informational dinner, one trip to Mountain View, and six interviews later, and I was offered the job. I joined LinkedIn in August of 2010.

I share this personal experience to highlight the power of LinkedIn. This is how the world now works. Millions of professionals land on our home page every month. On each visit, we now share ‘Jobs You May Be Interested In’, carefully matched to their skills and experience. Are they all actively looking for work? Of course not. Might they be interested in a new, relevant and exciting career with the right firm? You bet.

Every HR professional and recruiter knows that the best candidates for jobs are passive candidates. Passive candidates are the holy grail of recruiting as they are actively engaged, employed and contributing at another organization. They are also the hardest to identify and recruit as they are not actively networking or sending out resumes in search of new roles. Skilled recruiters continuously seek out methods and tools to market their open jobs to these passive job seekers. My story is just one example of how LinkedIn has the power to connect you with high-quality passive candidates, one hire at a time.

Editor’s Note: Jobs You May Be Interested In is one of many ways that LinkedIn leverages our unique matching algorithms to put your Jobs in front of relevant passive candidates.  We recently launched another product, Work With Us Ads, that use the same technology to help you reach candidates through your employees’ profiles.



 

Driving Engagement on LinkedIn



Leela Srinivasan | May 31st, 2011 | 4:00 am

leela_small1One question we often hear from our Corporate Recruiting Solutions customers is: how does LinkedIn think about member engagement? We sat down with Allen Blue, LinkedIn co-founder and VP of Product Management, to get his perspectives. blue_blog_noborder

Where do you get the ideas for products that LinkedIn members will love and come back for? 

We draw inspiration from a wide variety of places where business people talk to one another and share ideas. Whether online or offline, if professional interaction is happening, it’s an input for us.

What product innovations are you most excited about?

There are many I could mention, but I’ll focus on two. First, our network update stream is becoming the way people keep in touch with their professional peers, a dashboard for their professional networks. They proactively come to it, or they read and click into our weekly email digest, which goes out to tens of millions of members weekly and scores very high open and readership rates.

My favorite recent launch is LinkedIn Today, which offers professionals a socially-founded source for things they care about.  The LinkedIn ‘share’ button has already popped up on tens of thousands of websites and the publishers we’ve spoken with are reporting a traffic uptick, in some cases major.  Over time, we’re looking to become the most consumed professional source globally.

It always seems there are a million things we could do at LinkedIn, and there’s no shortage of imagination on the team. What are some of the wilder ideas that didn’t make it past Product Review?

There are too many to mention. If you name an app on the iPhone, we’ve probably had a discussion about how we could deliver a version of it that would be useful for professionals. Check-ins for salespeople?  Yelp-like ratings for the conference rooms in your office?  And not all are crazy – most are good ideas that we want to get to. In the end it comes down to prioritization.

How do you think about balancing our member experience and the needs of our paying customers?

Our members always come first – and hopefully our corporate customers are deeply pleased about that. We think that by building a better professional network, we create a stronger business environment in which to work and succeed in finding opportunity. In many ways, our corporate customers are our partners in bringing professional opportunity to our members.

Complete the sentence: in five years’ time, LinkedIn will be…

The starting place for all professional and business insights on the web. And hopefully open every day on the desktops of professionals everywhere.



 

Hitting the 100 Million Member Mark: Perspectives from Our Early Days



Mike Gamson | March 22nd, 2011 | 7:05 am

Mike GamsonLinkedIn achieved a major milestone today: our membership passed 100 million professionals.

As we realize this landmark, it seems fitting that we pause and look back at our beginnings. We reached out to some of our first LinkedIn.com members, Hiring Solutions customers and employees to get their perspectives on how we’ve grown and where we’re going.  Here’s what they had to say.

William UrangaWilliam Uranga
Senior Director, Talent Acquisition at TiVo
Member Number: 220,386*
TiVo was one of LinkedIn’s first corporate customers.

How did you hear about LinkedIn?
I received an invitation, and I thought it was spam—not one of my proudest moments. Fortunately, I caught on. The big lesson was to remain flexible in your thinking—especially tools.  Today, LinkedIn is my professional “rolodex.”

What’s the biggest difference between the LinkedIn you joined and the LinkedIn you use today?
Since I’ve joined as an individual user and then having TiVo as a corporate customer of LinkedIn, I’ve noticed a tremendous amount of partnership.  TiVo and LinkedIn spent time in early concept validations, user experience and beta customer testing.  It is a standard we compare our other vendors to when it comes to recruiting needs.

How has LinkedIn impacted your career?
I’m flummoxed whenever someone asks for a resume.  A complete profile raises awareness.

225f97f2Sherman Hu
Senior Enterprise Relationship Manager at LinkedIn
LinkedIn Employee Number: 61 (Sherman holds the distinction of being LinkedIn’s first employee in the Hiring Solutions business).
Member Number: 171,153*

What’s your biggest success in using LinkedIn?
When I was looking for jobs in 2005, I knew I wanted to join a smaller company, make a bigger impact.  There were a lot of startups posting their positions on LinkedIn, so I ran a search for Sales Managers at startups in the Bay Area and found LinkedIn’s openings.  More than five years later, the fact that I joined LinkedIn, and joined early—it changed my career.  I’m here because the site existed and quality companies were already posting their jobs on it.

How is working for LinkedIn today different from working here in 2005?
When I first joined LinkedIn, we didn’t even have the Recruiter product—we were still building the platform.  My job was to get our first customers onboard.  Now, I’m working with those same customers, they’re leveraging our entire suite of tools in ways I couldn’t imagine five years ago—and we’re still innovating.

19cddc91Tim Wenzel
VP Human Resources at Chegg Inc.
Member Number: 11,419*

What’s the biggest difference between LinkedIn when you joined and LinkedIn now?
The two biggest differences are 1) nobody was on it when I joined (!) and 2) everybody is on it now, which makes it a powerful tool to track down passive talent for Chegg. My team uses the LinkedIn Recruiter product every day to research and connect with top software engineers; we are growing our engineering team aggressively as we scale our business. The custom tools and dashboards enable us to more efficiently source, contact, and recruit sought-after technical folks.

What’s your biggest success in using LinkedIn?
At Chegg, we have successfully used LinkedIn to improve our talent density and culture by hiring smart, motivated people who add to the energy and are excited about improving higher education.

What do you think will be different about LinkedIn five years from now?
I imagine LinkedIn will continue to add innovative tools to help companies connect with the right talent; it’s clear that LinkedIn has gotten very good at leveraging the data and activity in its network. The system presents me with useful information without me having to search for it; in five years, hopefully I won’t have to think at all!

2acf5944Meg Garlinghouse
Head of Employment Branding and Community at LinkedIn
Member Number: 3,821*
Joined LinkedIn as an Employee: September 2010

Why did you become a member of LinkedIn.com?
I get a lot of satisfaction from connecting people professionally and personally so they can benefit from shared interests and passions.  And I love to make these connections for all sorts of benefits:  to date, to make a positive impact on the world or to just find a new professional career.  LinkedIn seemed like a platform that would enable me to do this at scale.

How has LinkedIn affected your career?
I’m passionate about using connections to impact the world.  As the manager of LinkedIn for Good, I get to connect individuals’ skills and experiences to ways they can make an impact, in a highly scalable and efficient way.  I think I have the best job in the world.

(For even more success stories, go here and see if you can spot all of the Hiring Solutions customers.)

Thanks to all of you who have been a part of LinkedIn’s growth. We so appreciate your support, and we look forward to helping you accomplish much more in the years to come.  Here’s to the next hundred million!

*Wondering what your member number is?  It’s the number embedded in your LinkedIn profile URL
(after “id=”).



 

Meet the Client Services Team



Leela Srinivasan | June 2nd, 2009 | 5:24 pm

The Client Services team is dedicated to providing optimal support to LinkedIn Corporate Solutions clients. The Client Services team is responsible for responding to service requests, helping to resolve technical issues, and providing users with tips and best practices to assist with your success of using LinkedIn’s Corporate products.

We thought we would introduce you to all the team members in a fun way. In addition to the written bios below, we shot some video of each team member. We asked team members to share something interesting about them. Enjoy.

Name: Jocelyn Oakman
Title: Client Services Manager
How Long You’ve Worked at LinkedIn: Since August 2008

Prior to joining LinkedIn in the Internet industry, Jocelyn spent seven years in the Financial Services industry. Within Financial Services she spent time as both a Financial Service Representative and a variable annuity and mutual fund Internal Wholesaler with her Life and Health and Series 6 & 63 licenses. Jocelyn also has over three years of Staffing and Recruiting experience.

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